1. Order Processing

• All orders are processed within 2-3 business days of purchase. Orders placed on weekends or holidays will begin processing on the next business day.
• You will receive a confirmation email with your order details upon successful placement of your order.

2. Shipping Methods & Delivery Times

We offer a variety of shipping options to suit your needs:

• Standard Shipping

  • Delivery Time: 5-7 business days after processing.
  • Available for all locations within India.

• Express Shipping

  • Delivery Time: 2-3 business days after processing.
  • Additional charges apply.

• International Shipping

  • Available to select countries. Delivery times and fees vary depending on the destination.
  • Customs duties or taxes (if applicable) are the responsibility of the customer.

3. Shipping Rates

Shipping rates are calculated at checkout based on the selected shipping method, destination, and order weight. Final costs will be displayed before payment.

4. Tracking Your Order

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
• You can use this tracking number to monitor your shipment through our carrier’s tracking portal.

5. Delivery Issues

• If there are any issues with your delivery (e.g., delayed or missing orders), please reach out to us at support@graminpremierleague.com with your order number and details.
• We will coordinate with our shipping partners to resolve any issues and provide timely updates.

6. Important Notes

• Unclaimed Packages: Any packages returned to us as undeliverable or unclaimed will be subject to additional shipping fees for re-delivery.
• Damaged Items: If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product, and we will arrange for a replacement or refund.

Thank you for choosing GPL. If you have any questions or concerns about your order, please feel free to contact our support team at admin@graminpremierleague.com. We’re here to help!